Privacy Policy
1. Overview
D.E. Wilson LLC d/b/a CyberNest Hub ("CyberNest Hub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information - Name, work email address, firm name, and optional phone number when you submit the readiness review request form; your email address when you request a resource or resource updates.
- Program Interest Data - Information you provide about your firm type, approximate employee count, current awareness approach, and any optional notes when requesting a readiness review.
- Scheduling Information - If you book a time through our scheduling page, the details you enter there, such as your name, email address, and the time you select.
- Usage Data - Aggregate information about how the site is used, such as pages visited, referring sites, approximate location (country, region, or city), and browser and device type. This is collected through Plausible Analytics, which does not use cookies and does not store IP addresses or create persistent identifiers for individual visitors.
3. How We Use Your Information
We use the information we collect to:
- Respond to readiness review requests and schedule a conversation
- Provide resources you request and send resource updates you sign up for
- Send relevant communications about our services (you may opt out at any time)
- Understand how visitors use our site so we can improve it
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Form Submissions and Lead Data
When you submit the readiness review request form, a resource request, or a resource-updates signup, your information is transmitted through Netlify Forms and stored securely. When you book a time through our scheduling page, your booking details are processed by Google Calendar. This data is used solely by CyberNest Hub to follow up on your inquiry and provide relevant information about our managed security awareness program.
5. Cookies and Tracking
Our website does not use cookies for analytics or advertising. Site analytics are provided by Plausible Analytics, which does not use cookies, browser storage, or persistent visitor identifiers, and requests to it are routed through our own domain. Third-party services we link to, such as our Google Calendar scheduling page, may use their own cookies under their own policies. We do not sell tracking data.
6. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at info@cybernesthub.com.
8. Third-Party Services
We use the following third-party services that may process data on our behalf:
- Netlify - Hosting and form submission processing
- Plausible Analytics - Privacy-friendly, cookieless site usage analytics; data is hosted in the European Union
- Google Workspace and Google Calendar - Business email and appointment scheduling
Each of these services has its own privacy policy governing their use of your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
info@cybernesthub.com
D.E. Wilson LLC d/b/a CyberNest Hub